> For the complete documentation index, see [llms.txt](https://knowledge.theholisticcare.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.theholisticcare.com/knowledge/responsible-practice-and-safety/privacy-and-data.md).

# Privacy & Data

Privacy and data principles for THC wellbeing resources, including data minimisation, consent, sensitive information, and responsible storage.

The public knowledge centre should avoid collecting unnecessary personal or sensitive information.

Future AI tools should be designed so that users are not encouraged to disclose confidential medical, safeguarding, or identifying information. Any form or account feature that does collect data should have a clear purpose, retention approach, access controls, and privacy notice.

## Good privacy practice

Collect only the information needed for the stated purpose.

For wellbeing and education programs, this means:

* explain what data is being collected
* avoid collecting unnecessary sensitive information
* obtain appropriate consent
* restrict access to authorised people
* use secure storage
* define retention and deletion practices
* avoid placing confidential participant information into public AI tools or shared documents

Children's data deserves particular care and should follow applicable safeguarding and privacy requirements.

## Related guidance

* [Responsible Practice & Safety](https://knowledge.theholisticcare.com/knowledge/responsible-practice-and-safety)
* [Mental Health Boundaries](https://knowledge.theholisticcare.com/knowledge/responsible-practice-and-safety/mental-health-boundaries)
* [AI Resource Guidance](https://knowledge.theholisticcare.com/knowledge/responsible-practice-and-safety/ai-resource-guidance)


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